- The client computers use Microsoft Intune and have the automatic root certificate mechanism disabled.
- The Baltimore CyberTrust Root certificate is not installed.
You can use the Microsoft Update Catalog to find the latest root certificate updates. You can search for "root update" or the Microsoft Knowledge Base article number for the Windows Root Certificate Program (KB931125) and then download the latest root update package. Root update packages are cumulative. Therefore, you have to install only the latest package to receive all root certificates in the program.
For more information about the root certificate program and about other ways to install the package, click the following article number to view the article in the Microsoft Knowledge Base:
Root certificate update mechanisms are available in different versions of Windows. This includes the automatic root update mechanisms. For more information about how to update the root certificate list in different versions of Windows, click the following article number to view the article in the Microsoft Knowledge Base:
For more information about Microsoft Intune and resources that are available to the clients by using Microsoft Intune, see Windows and Windows Phone 8 SSL Root Certificate Program (Member CAs).
Article ID: 2831435 - Last Review: Oct 27, 2014 - Revision: 1