- Sign in to the cloud service portal as an admin.
- Go to https://account.activedirectory.windowsazure.com/usermanagement/multifactorverification.aspx.
- Select the check box for the admin account whose Multi-Factor Authentication settings you want to reset.
- Click Manage user settings.
- Select the Require selected users to provide contact methods again check box, and then click Save.
Article ID: 2834954 - Last Review: Dec 28, 2016 - Revision: 1