- Reduce the scope of the search to only specific folders or subfolders.
- Use more-specific search terms.
- Use Microsoft Outlook in Cached Exchange Mode to search the mailbox.
Note If you use Outlook to search the Online Archive folder, you will receive the same limited search results as Outlook on the web. This is because Outlook accesses the Online Archive folder in Online Mode.
For more information, see Search Mail and People in Outlook Web App.
Sill need help? Go to Microsoft Community.
Article ID: 2835179 - Last Review: Oct 25, 2017 - Revision: 3