Pictures cannot be printed correctly by using a printer that uses a v3 printer driver in Windows 8

Applies to: Windows 8Windows 8 EnterpriseWindows 8 Pro

Symptoms


Assume that you print a picture by using the Photos app, XPS Viewer, or Internet Explorer 10 on a Windows 8-based computer. The printer uses a v3 printer driver. In this situation, the printed output will overflow. This causes the picture to wrap around from one edge to the opposite edge.

Resolution


Update information

To resolve this issue, install the Windows 8 and Windows Server 2012 update rollup 2836988. For more information about how to obtain this update rollup package, click the following article number to go to the article in the Microsoft Knowledge Base:
2836988 Windows 8 and Windows Server 2012 update rollup: May 2013

Status


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.