Description of the Office 2013 hotfix package (Excelpp-x-none.msp): December 10, 2013


This article describes the issues that are fixed in the Microsoft Office 2013 hotfix package that is dated December 10, 2013.


Issue that this hotfix package fixes

    • You experience one of the following problems if you have recently applied the October 2013 Cumulative Update for Excel (KB 2825655) or a later version, but you have not updated your version of the PowerPivot add-in: 
      • When you try to access data modal from a pivot table, you receive the following error message: 
        We couldn't get data from the Data Model. Here's the error message we got:

        Invalid pointer array
      • You cannot refresh pivot tables, and no updates seem to occur.
      • You cannot launch the PowerPivot | Manage window from the ribbon.
    • Excel will crash if you have recently applied updates for the PowerPivot add-in, but have not also updated Excel.
      Note To resolve this issue, you should apply this update together with the update from KB 2850006 .

    BUG #: 3386953 (Office15)

More Information

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
Note The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.


To install this hotfix package, you must have Office 2013 installed.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

Registry information

To use one of the hotfixes in this package, you do not have to make any changes to the registry.

File information

This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to resolve the issues that are listed in this article.
The global version of this hotfix package uses a Microsoft Windows Installer package to install the hotfix package. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Download information

x86 version

Download information
File nameFile versionFile sizeDateTime

Microsoft Windows Installer .msp file information
File nameFile versionFile sizeDateTime
Excelpp-x-none.mspNot Applicable25,124,86414-Nov-201316:54

Excelpp-x-none.msp file information
File nameFile versionFile sizeDateTime,75211-Nov-201321:18,69611-Nov-201321:18,38411-Nov-201321:18

x64 version

Download information
File nameFile versionFile sizeDateTime

Microsoft Windows Installer .msp file information
File nameFile versionFile sizeDateTime
Excelpp-x-none.mspNot Applicable28,475,39214-Nov-201316:37

Excelpp-x-none.msp file information
File nameFile versionFile sizeDateTime,75211-Nov-201321:20,69611-Nov-201321:20,38411-Nov-201321:20


For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
Description of the standard terminology that is used to describe Microsoft software updates

Article ID: 2837666 - Last Review: Jan 20, 2014 - Revision: 1

Microsoft Office Home and Business 2013, Microsoft Office Home and Student 2013, Microsoft Office Professional 2013, Microsoft Office Professional Academic 2013, Microsoft Office Professional Plus 2013, Microsoft Office Standard 2013, Microsoft Office Personal 2013