This issue occurs only on certain devices.
Update informationTo resolve this issue, install update rollup 2855336. For more information about how to obtain this update rollup package, click the following article number to view the article in the Microsoft Knowledge Base:
- Open the desktop, and then press and hold or right-click the taskbar.
- Point to Toolbars.
- Tap or click Touch Keyboard.
- Swipe in from the right edge of the screen, and then tap Settings. If you are using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, and then click Settings.
- Tap or click the Keyboard icon.
- Tap or click Touch keyboard and handwriting panel.
Article ID: 2838083 - Last Review: Jul 9, 2013 - Revision: 1