Update helps unmanaged Office 2010 users work with Microsoft RMS in Windows

Applies to: Windows 8.1 EnterpriseWindows 8.1 ProWindows 8.1

Introduction


This article describes an update for Microsoft Digital Rights Management (MSDRM) clients in Windows 7, Windows 8, Windows 8.1, Windows Server 2008 R2, Windows Server 2012, and Windows Server 2012 R2. This update helps unmanaged Microsoft Office 2010 users open content that is protected by Microsoft Rights Management service (Microsoft RMS).

This update fixes the following issues.
Issue 1
Assume that you run an application that uses MSDRM to open content that is protected by Microsoft RMS on a computer. If the computer does not meet the prerequisites, you will keep being prompted for your credentials. Additionally, this issue persists even when the user enters the correct credentials.

After the update is installed, MSDRM checks whether the computer meets the prerequisites for authentication against Microsoft RMS when the client sends activation requests. If the computer does not meet the prerequisites, MSDRM displays the following messages: 
The content you are trying to open is protected with a cloud based Rights Management Service, and your client cannot consume this content as currently configured. Click on the link below to find out how to enable your client to consume this content.
http://go.microsoft.com/fwlink/?LinkID=290821

This application is configured to work with your organization's cloud based Rights Management Service, but your computer is not yet activated against your organization. In order to work with content protected between different organizations you need to activate your client first, or use a newer version of your application.
For more information, see http://go.microsoft.com/fwlink/?LinkID=316934
Issue 2
When you run an application that uses MSDRM to open content that is across tenants, the application cannot open the content.

After the update is installed, MSDRM can open the content across tenants as expected.

More Information


You must configure MSDRM clients to meet the following prerequisites in order to authenticate against Microsoft RMS:
  • A version of MSDRM is installed that supports Cryptographic Mode 2.
  • The activation URL is set in the registry when the client tries to authenticate without accessing content.
  • Sign-In Assistant is installed on the computer.
  • The federation home realm is set in the registry.

Update information

How to obtain this update

Windows Update
This update is available from Windows Update.
Microsoft Download Center
The following files are available for download from the Microsoft Download Center:
Operating systemUpdate
All supported x86-based versions of Windows 7Download Download the package now.
All supported x64-based versions of Windows 7Download Download the package now.
All supported x64-based versions of Windows Server 2008 R2Download Download the package now.
All supported x86-based versions of Windows 8Download Download the package now.
All supported x64-based versions of Windows 8Download Download the package now.
All supported x64-based versions of Windows Server 2012Download Download the package now.
All supported x86-based versions of Windows 8.1Download Download the package now.
All supported x64-based versions of Windows 8.1Download Download the package now.
All supported x64-based versions of Windows Server 2012 R2Download Download the package now.
For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Prerequisites

To apply this hotfix, you must be running one of the following operating systems:
  • Windows 7 Service Pack 1 (SP1)
  • Windows Server 2008 R2 Service Pack 1 (SP1)
  • Windows 8
  • Windows Server 2012
  • Windows 8.1
  • Windows Server 2012 R2

Registry information

To apply this update, you do not have to make any changes to the registry.

Restart requirement

You do not have to restart the computer after you apply this update.

Update replacement information

This update does not replace a previously released update.
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates