Explorer.exe may crash when the battery power is low in Windows 8 or Windows RT

Applies to: Windows RTWindows 8Windows 8 Enterprise More

Symptoms


When the battery level on a portable computer that is running Windows RT or Windows 8 is low, the Explorer.exe process may crash. This issue occurs only when the computer is running on battery power.  

Resolution


Update information 

To resolve this issue, install update rollup 2845533. For more information about how to obtain this update rollup package, click the following article number to view the article in the Microsoft Knowledge Base:
2845533 Windows RT, Windows 8, and Windows Server 2012 update rollup: June 2013

References


For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates