- You use Remote Desktop Connection to connect to a remote computer that is running Windows 8 or Windows Server 2012.
- You disconnect from the Remote Desktop session.
- You reconnect to the Remote Desktop session, and you specify a different display resolution for the session. For example, you change the display setting in Remote Desktop Connection before you reconnect to the session, or you reconnect to the session from another computer that has a different screen size.
Then, assume that you disconnect from the Remote Desktop session and then reconnect to the session many times, and you specify a new display resolution for the session every time. In this scenario, the remote computer may freeze, crash, or experience a decrease in performance.
Update informationTo resolve this issue, install update rollup 2855336 on the remote computer. For more information about how to obtain this update rollup package, click the following article number to view the article in the Microsoft Knowledge Base:
Article ID: 2852483 - Last Review: Jul 9, 2013 - Revision: 1