Vmms.exe processes freeze on certain nodes in a Windows Server 2012-based Hyper-V failover cluster

Applies to: Windows Server 2012 DatacenterWindows Server 2012 DatacenterWindows Server 2012 Essentials

Symptoms


Assume that you deploy a Windows Server 2012-based Hyper-V failover cluster that is based on a scale-out file server cluster. When a failover starts, the Vmms.exe process freezes on some of the failover cluster nodes. Therefore, several virtual machines are in the offline state.

Cause


This issue occurs because of a mismatch of the access tokens.

Resolution


Update information

To resolve this issue, install update rollup 2855336. For more information about how to obtain this update rollup package, click the following article number to view the article in the Microsoft Knowledge Base: 
2855336 Windows RT, Windows 8, and Windows Server 2012 update rollup: July 2013

Status


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information


For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates