Assume that you run a web-based application in Internet Explorer 10 on a Windows 8 or Windows Server 2012-based computer. When you click a link in the application, the application crashes. Additionally, you receive the following error message:
(NTSTATUS) 0xc000041d - An unhandled exception was encountered during a user callback.
This issue is caused by a null pointer exception in MSHTML.
Security update informationTo resolve this issue, install the most recent cumulative security update for Internet Explorer. To do this, go to the following Microsoft website:
- This update was first included in the following security update:2838727 MS13-047: Cumulative Security Update for Internet Explorer: June 11, 2013
- For more technical information about the most recent cumulative security update for Internet Explorer, go to the following Microsoft websites:
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Article ID: 2856748 - Last Review: Jun 11, 2013 - Revision: 1
Internet Explorer 10