Not all results are returned by file content search from Windows Explorer in Windows 7 SP1 and Windows Server 2008 R2 SP1

Applies to: Windows Server 2008 R2 Service Pack 1Windows Server 2008 R2 EnterpriseWindows Server 2008 R2 for Itanium-Based Systems More

Symptoms


Consider the following scenario:
  • You have a computer that is running Windows 7 Service Pack 1 (SP1) or Windows Server 2008 R2 SP1.
  • You have the Always search file names and contents (this might take several minutes) option selected under the Search tab in the Folder Options dialog box. 
  • You search for file content in a nonindexed location by using the search box in Windows Explorer.
In this scenario, some files that contain the search content may not be displayed in the search result.

For example, the text "string" is present in some files named text1.txt and text2.txt. Both of the text files are present in the same nonindexed folder. When you search for "string" from the search box in Windows Explorer in the folder, only the text1.txt file is displayed in the search result. 

Resolution


Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running Windows 7 SP1 or Windows Server 2008 R2 SP1.

For more information about how to obtain a Windows 7 or Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:

976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To apply this hotfix, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

Status


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information


For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates