Nothing happens when you try to view the description or location in the Show Repairs dialog box in Word


When you start Microsoft Word, Word may recover one or more documents. In some cases, Word may repair a recovered document. If you click the recovered file (in the Available Files list of the Document Recovery task pane) and then click Show Repairs (click the arrow for the selected file), Word may display a Show Repairs dialog box similar to the following:
Errors were detected in this file, but Microsoft Word was able to open the file by making the repairs listed below. Save the file to make the repairs permanent.

Microsoft Data Integrity (Type 4) 1

If you click to select either Description in Microsoft Word 2002, or Error Description in Microsoft Office Word 2003, or Location and then click Go To, nothing happens.

NOTE: If you click Show Repairs on a document that does not contain repairs, Word displays the following message:
There are no repairs in this document.

More Information

Microsoft Word has a new Document Recovery feature in which it attempts to make repairs to a recovered document that contains errors. The Document Recovery feature currently makes the repairs without fully describing or showing the location of the repairs that were made.

Microsoft Word lists the general feature or features in which it repaired a problem and may display any of the following:
  • 10.0
  • Bookmarks
  • Character Properties
  • Comments
  • Document Routing Slips
  • Drawn Objects
  • Drawn Objects and Text Boxes
  • Endnotes
  • Field Begin and End Characters
  • Footnotes
  • Formatting Properties
  • Framesets
  • HTML DIVs "!"HTML tag to mark a section
  • Hyperlinks
  • Internal Data Integrity (Type 1)
  • Internal Data Integrity (Type 2)
  • Internal Data Integrity (Type 3)
  • Internal Data Integrity (Type 4)
  • Internal Data Integrity (Type 5)
  • Internal Data Integrity (Type 6)
  • Internal Data Integrity (Type 7)
  • Internal Data Integrity (Type 8)
  • Internal Data Integrity (Type 9)
  • Lists
  • No Error
  • Numbered Styles
  • OCXs
  • OLE Fields
  • OLE Objects
  • Paragraph Properties
  • Pictures
  • Recovered Text Only
  • Sections and Headers
  • Speech, Handwriting, and Far East Input Methods
  • Styles
  • Summary Info
  • Table End-of-Cell Markers
  • Table Properties
  • Text Boxes
If Microsoft Word is not responding, do the following to invoke the Document Recovery feature:
  1. If the Microsoft Office program you are using is not responding, recover the program.
    1. Click Start, point to Programs, point to Microsoft Office Tools, and then click Microsoft Office Application Recovery.
    2. In the Application list, click the program or document that is not responding.
    3. Do one of the following:
    • To attempt to recover the files you were working on, click Recover Application or Restart Application.
    • If you just want to close the program and lose recent changes to the files, click End Application.
  2. You can report the error that caused the problem to Microsoft for use in improving future versions of the program. Click
    Report problem or Don't report problem.
  3. Open the Office program.
  4. Review the files listed in the Document Recovery task pane, and decide which to keep.
    • If a file has [Recovered] in the title, this is usually a file that contains more recent changes than a file with [Original] in the title.
    • If you want to view what repairs were made to a file, point to the file in the Document Recovery task pane, click the arrow next to the file name, and then click Show Repairs.
    • If you want to review the versions that were recovered, open all of the versions, and then save the best one.
  5. For each file that you want to keep, point to the file in the Document Recovery task pane, click the arrow next to the file name, and then do one of the following:
    • To work with the file, click Open.
    • To save the file, click Save As, and then type a name for the file. By default, the file is saved in the same folder as the original file. If you use the same name as the original file, the original is overwritten. When you see a message asking whether you want to replace the existing file (with the changes you made up to the last time that you saved the file), click Yes.
  6. After you open or save all of the files that you want to keep, click Close in the Document Recovery task pane.