- If you use a different email program, such as Microsoft Outlook Express or Outlook.com, or if you have problems with the functionality of your email program, this article is not intended for you. See the "References" section for links to other articles and suggestions for solutions.
- For versions of Outlook newer than Outlook 2010, see the Microsoft Knowledge Base article Find and transfer Outlook data files from one computer to another.
- Moving a .pst file to a network share is not supported. For more information, see the Microsoft Knowledge Base article: Personal folder files are unsupported over a LAN or over a WAN link.
Microsoft Outlook automatically stores messages, contacts, appointments, tasks, notes, and journal entries in one of the following two locations:
- In a personal storage folder, also known as a .pst file, on your computer.
- In a mailbox that is located on the server. Your mailbox is located on a server if you use Outlook with Microsoft Exchange Server.
You can use a backup of your .pst file to restore or move your Outlook data if you experience a hardware failure, lose data unexpectedly, have to transfer data from one computer to another computer, or have to transfer data from one hard disk drive to another hard disk drive.
If you continue to have questions after you use these Microsoft websites or if you cannot find a solution on the Microsoft Support Services Web site, click the following link to contact Support.
For more information about how to set profiles and services, see the following articles in the Microsoft Knowledge Base: