Hotfix Package 3 for Microsoft Application Virtualization 4.6 Service Pack 2: October 2013

Introduction

This article describes Hotfix Package 3 for Microsoft Application Virtualization (App-V) 4.6 Service Pack 2 (SP2). This hotfix package contains the latest hotfixes for App-V 4.6 SP2.

Note We recommend that you test hotfixes before you deploy them in a production environment. Because these builds are cumulative, each new hotfix package contains all the hotfixes that were included with the previous hotfix package. We recommend that you apply the most recent hotfix package for App-V SP2. This package is dated October 2013.


Issue that is fixed in this hotfix package

When you use Microsoft Live Essentials or Microsoft Accounts together with Microsoft Application Virtualization (App-V) 4.6 Service Pack 2, a Desktop Configuration Refresh (DC Refresh) authentication may sometimes fail. For example, you may be prompted for your credentials every time that you start an application.

This problem occurs because of an authentication issue in the handling of the Real Time Streaming Protocol (RTSP) that is used with these services.

More Information

To resolve this problem, apply this hotfix before these services are started. The hotfix resolves authentication failures with RTSP only.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, go to the following Microsoft website: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must have Service Pack 2 for Microsoft Application Virtualization 4.6 installed.

Restart information

You must restart the computer after you apply this hotfix.

Replacement information

This hotfix does not replace any previously released hotfix.

File information

References

Learn about the terminology that Microsoft uses to describe software updates.
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Article ID: 2873471 - Last Review: Nov 27, 2013 - Revision: 1

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