Application crashes intermittently when it tries to retrieve OLE DB connection properties in Windows Server 2012

Applies to: Windows Server 2012 DatacenterWindows Server 2012 DatacenterWindows Server 2012 Essentials More

Symptoms


Assume that you run a 64-bit application (for example, an ActiveX Data Objects web application) on a Windows Server 2012-based computer. When the application tries to retrieve OLE Database (OLE DB) connection properties, the application intermittently crashes.

Note This issue occurs more frequently if the memory usage of the application exceeds 4 gigabytes (GB).

Cause


This issue occurs because Windows tries to store a 64-bit memory address in a 32-bit variable in the Oledb32.dll component for 64-bit applications.

Resolution


Update information

To resolve this issue, install update rollup 2876415. For more information about how to obtain this update rollup package, click the following article number to go to the article in the Microsoft Knowledge Base:
2876415 Windows RT, Windows 8, and Windows Server 2012 update rollup: September 2013

Status


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information


For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates