"Cannot move the items" error when you copy an appointment to an Outlook.com folder

Applies to: Outlook 2013

Summary


When you try to copy an appointment or meeting from another store to an Outlook.com folder, you receive the following error:

Cannot move the items. You cannot move one occurrence of an appointment series to a different folder. To move a recurring appointment, you must move the original appointment or copy the single occurrence and move the copy.

More Information


If you copy appointments to a calendar folder on an Outlook.com account, the behavior will vary, depending on the following factors:
  • Whether you are moving or copying the appointment
  • The current view
The following table summarizes what occurs when you move or copy appointments to an EAS-based store.

Calendar ViewCalendar ViewList View
ActionNonrecurring AppointmentRecurring Appointment instanceRecurring Appointment master
Drag Calendar to CalendarCopies item and syncs to serverCopies item and syncs to serverNot applicable
Drag Calendar to Hotmail Calendar folderMoves item and syncs to server
Outlook disallows with error "Cannot move"
Moves item and syncs to server
Right-click drag and copy to Hotmail Calendar folder
Copies locally but does not sync to server
Copies locally but does not sync to server
Nothing happens
Right-click drag and move to Hotmail Calendar folderMoves item and syncs to server
Outlook disallows with error "Cannot move"
Moves item and syncs to server