Update 2880980 for Lync 2013: May 2014

Applies to: Microsoft Lync 2013


Microsoft has released an update for Microsoft Lync 2013. This update provides the latest fixes for Lync 2013. This update version is 15.0.4615.1001.

  • After you install this public update, the Lync 2013 version may not be displayed correctly as 15.0.4615.1001. Instead, it may be displayed as an earlier version.
  • To determine the version of your Lync 2013 installation, follow these steps:
    1. In Lync 2013, click the Options button.
    2. On the Help menu, click About Microsoft Lync.

Issues that the update fixes

This update resolves the following issues:
  • 2961173 Incorrect emoticons in a conversation after you install Office 2013 SP1 or a later version of Lync 2013
  • 2961174 Update reports NMOS in QoE for calls between Lync 2013 and a Lync mobile client
  • 2961175 Cannot hear the voice in an audio/video call in Lync 2013
Additionally, this update resolves the Lync 2013 issues that are described in the following KB articles:
  • 2880474 Description of the Lync 2013 update: April 2014
  • 2863908 Description of the Lync 2013 update 2863908: March, 2014
  • 2817430 Description of Microsoft Office 2013 Service Pack 1 (SP1)
  • 2825630 Description of the Lync 2013 update 15.0.4551.1005: November 7, 2013
  • 2817465 MS13-054: Description of the security update for Lync 2013: July 9, 2013
  • 2768004 Description of the Lync 2013 update 15.0.4481.1004: May 2013
  • 2760556 Description of the Lync 2013 update 15.0.4481.1000: March 2013
  • 2760512 Description of the Lync 2013 update: February 2013

More Information

Update information

Known issues

After you install this update, you may experience the issues that are described in the following Microsoft Knowledge Base articles:
  • 2898357 Screen readers cannot read aloud keystrokes during a Lync 2013 application or desktop sharing session in Windows
  • 2932389 Persistent Chat file transfer fails between an external user and an internal user in Lync 2013


To install this Lync 2013 update, make sure that the following updates are installed. For more information about these packages, click the article number to view the article in the Microsoft Knowledge Base.

How to obtain and install the update

The following files are available for download from the Microsoft Download Center:

Download Download the 32-bit Lync update package now.

Download Download the 64-bit Lync update package now.

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned these files for viruses. Microsoft used the most current virus-detection software that was available on the date that the files were posted. The files are stored on security-enhanced servers that help prevent any unauthorized changes to the files.

Restart information

You do not have to restart the computer after you apply this update.
The Office System TechCenter contains the latest administrative updates and strategic deployment resources for all versions of Office. For more information about the Office System TechCenter, go to the following Microsoft website: