Transport agents are not loaded when you try to upgrade Exchange Server 2010

Applies to: Exchange Server 2010 Service Pack 3Exchange Server 2010 EnterpriseExchange Server 2010 Standard

Symptoms


Assume that customized Exchange transport agents are deployed in a Microsoft Exchange Server 2010 environment. When you try to upgrade Exchange Server 2010 to Service Pack 1 (SP1) or a later service pack, the transport agents are not loaded. Additionally, an event that resembles the following is logged in the Application log:

Cause


This issue occurs because the transport assemblies are updated in each service pack for Exchange Server 2010. For example, the Microsoft.Exchange.Data.Transport and Microsoft.Exchange.Data.Common assemblies are updated.

Resolution


To resolve this issue, install the following update rollup:
2866475 Description of Update Rollup 2 for Exchange Server 2010 Service Pack 3

Status


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information


For more information about transport agents, go to the following Microsoft website: