- The Azure Active Directory Module for Windows PowerShell rich client can't connect to the service. This is frequently the result of client computer readiness issues.
- The user ID that's used to authenticate is single sign-on (SSO)-enabled, and a client computer problem is preventing SSO communication with Active Directory Federation Services (AD FS), with the Azure Active Directory authentication system, or with both.
- Troubleshoot Office 365 rich client connectivity. For more information, see the following Microsoft Knowledge Base article: 2637629 How to troubleshoot non-browser apps that can’t sign in to Office 365, Azure, or Intune
- Troubleshoot common client configuration issues that limit SSO authentication. For more information, see the following Microsoft Knowledge Base article: 2530713 Signing in to Office 365, Azure, or Intune by using single sign-on doesn't work from some devices