The Microsoft Exchange Information Store service (Store.exe) crashes on a Microsoft Exchange Server 2010 Service Pack 3 (SP3) Mailbox server. Additionally, the following events are logged in the Application log:
This issue occurs because a LogFailedSDUpdateEvent function calls the ConvertSecurityDescriptorToStringSecurityDescriptor function in the advapi32.dll file. However, corruption occurs in the Security Descriptor. Then, the ConvertSecurityDescriptorToStringSecurityDescriptor function throws an access violation exception.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about the ConvertSecurityDescriptorToStringSecurityDescriptor function, go to the following Microsoft website:
Article ID: 2888906 - Last Review: Nov 25, 2013 - Revision: 1
Microsoft Exchange Server 2010 Service Pack 3, Microsoft Exchange Server 2010 Enterprise, Microsoft Exchange Server 2010 Standard