Note This hotfix package is applicable only for the App-V 5.0 SP1 Client deployments.
Note We recommend that you test hotfixes before you deploy them in a production environment. Because the builds are cumulative, each new hotfix release contains all the hotfixes and all the security fixes that were included with the previous update package. We recommend that you consider applying the most recent fix release that contains the most necessary hotfixes.
This hotfix package fixes the following issue.
When you deploy the client package for Microsoft Application Virtualization 5.0 Service Pack 1, the package is not installed on the client computer. Additionally, messages are logged that indicate that an incorrect path is being accessed.
This problem occurs when the PackageSourceRoot setting is more than two levels deep, as in the following example:
Important If the PackageSourceRoot setting should only be updated when the Application Virtualization client service is stopped. Updating this while the Application Virtualization client service is running may still cause the problem to occur.
Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, go to the following Microsoft website: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
PrerequisitesTo apply this hotfix, you must have Service Pack 1 for Microsoft Application Virtualization 5.0 installed.
Restart informationYou must restart the computer after you apply this hotfix.
Note The .msp files are written into the current directory.
Article ID: 2897085 - Last Review: Dec 13, 2013 - Revision: 1