All client backup settings are removed after you start the Windows Server Essentials Management Service in Windows Server 2012 R2 Essentials

Applies to: Windows Server 2012 R2 Essentials

Symptoms


Consider the following scenario:
  • You have a Windows Server 2012 R2 Essentials-based domain controller.
  • You configure client backup settings on the domain controller.
  • Active Directory Domain Services (AD DS) is not available on the domain controller. You start the Windows Server Essentials Management Service (WseMgmtSvc).
In this scenario, all client backup settings are removed from the domain controller.

Cause


This issue occurs because the PrincipalContext function is not blocked when there are no domain controllers available in the domain environment. The PrincipalContext function is created for each domain controller. When AD DS is not available on a domain controller, the function returns an empty value of the domain controller. Therefore, all client backup settings are removed from the domain controller by the device refresh task.

Resolution


Update information

To resolve this issue, install update rollup 2887595. For more information about how to obtain this update rollup package, click the following article number to view the article in the Microsoft Knowledge Base:
2887595 Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 update rollup: November 2013

Status


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information


For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates