You cannot drag email messages to other folders by using Outlook Web App in an Exchange Server 2010 environment

Applies to: Exchange Server 2010 Service Pack 3Exchange Server 2010 EnterpriseExchange Server 2010 Standard

Symptoms


Consider the following scenario:
  • A computer is running Window 7 in an environment that has Update Rollup 6 for Microsoft Exchange Server 2010 Service Pack 2 (SP2) or a later update rollup installed.
  • You sign in to Microsoft Outlook Web App by using Internet Explorer 10 from the computer.
  • You drag some email messages to other folders.
In this scenario, these messages remain in the source folder instead of being moved to the target folder.

Resolution


To resolve this issue, install the following update rollup:
2891587 Description of Update Rollup 3 for Exchange Server 2010 Service Pack 3

Status


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.