November 11, 2014 update for Outlook 2013 (KB2899504)

Applies to: Outlook 2013Office Home and Student 2013 RT

This article describes update KB2899504 for Microsoft Outlook 2013 that was released on November 11, 2014. This update also applies to Office Home and Student 2013 RT, which contains Outlook 2013.

Please be aware that the update in Download Center applies to Microsoft Installer (.msi)-based edition of Office 2013. It does not apply to the Office 2013 Click-to-Run editions such as Microsoft Office 365 Home. (How to determine?).

Fixes and Improvements

Fixes the following issues:

  • Outlook shows certificate errors for certain configurations when it tries to obtain Exchange settings by using AutoDiscover. The fix is to silently fail the connection to these servers instead of displaying the certificate error prompt.

  • Outlook may be unable to download the Offline Address Book (OAB) from the Exchange Server. The OAB Download thread runs in a loop unable to authenticate. This can prevent email from synchronizing, especially when you have multiple accounts all trying to download an OAB at the same time.

How to download and install the update

Windows Update

Use Windows Update to automatically download and install the update.

Download Center

This update is also available for manual download and installation from the Microsoft Download Center. The updates in the Download Center cannot be installed on Office Home and Student 2013 RT.

If you are not sure what platform (32-bit or 64-bit) you are running, see Am I running 32-bit or 64-bit Office. Additionally, see more information about how to download Microsoft support files .

Restart information

You do not have to restart the computer after you install this update.

More Information

How to determine whether my Office installation is Click-to-Run or MSI-based:
  1. Start Outlook 2013.
  2. On the File menu, click Account.
  3. For Office 2013 Click-to-Run installations, an Update Options item is displayed. For MSI-based installations, the Update Options item is not displayed.
Office 2013 Click-to-Run installationMSI-based Office 2013
The screenshot for Outlook Click to Run The screenshot for Outlook MSI
The Office System TechCenter contains the latest administrative updates and strategic deployment resources for all Versions of Office.