Hotfix KB2899538 for Word 2010 November 11, 2014 (Word-x-none.msp)

Applies to: Microsoft Word 2010

This article describes the issues that are fixed in the Microsoft Word 2010 hotfix package that is dated November 11, 2014. Click the "Hotfix Download Available" button to get the hotfix. This hotfix has a prerequisite.

Issues that this hotfix package fixes

  • Assume that you install February 2013 cumulative update for Microsoft Outlook 2010. You create a Rich Text Format (RTF) email message, and then save it as an Outlook Form Template (OFT) file. In this situation, when you open the OFT file from the file explorer, the file is opened as an HTML file and it has incorrect fonts and formatting. This issue occurs only when Outlook uses an online mode profile.
  • Assume that you create a Word 2010 document, and then you type some Hebrew text that includes numbers into the document. You save the Word document as a PDF file. You open the PDF file, copy the numbers, and then paste them to a new document. In this situation, the digits in the numbers may be reversed (for example, "321" instead of "123"), or the digits may be completely different.
  • Assume that you open a Word 2010 document on a Windows 7-based client computer. When you change the vertical text in the Yu fonts style to another font style, the parenthesis and the punctuation are displayed incorrectly.
  • Changes that you make in a Word 2010 document are missing after you close and reopen the document if you had the Input Method Editor (IME) pad open and if you previewed font styles when you made the changes.

How to obtain the hotfix

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problems that are described in this article. Apply this hotfix only to systems that are experiencing the problems described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website: Note The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Hotfix information

Registry Information

To use one of the hotfixes in this package, you do not have to make any changes to the registry.


To install this hotfix package, you must have Office 2010 Service Pack 2 (SP2) installed.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.