"Generate incident report" does not display the "Bcc" field in an Exchange Server 2013 environment

Applies to: Exchange Server 2013 EnterpriseExchange Server 2013 Standard Edition

Symptoms


The Generate Incident Report action does not display the "Bcc" field of an original email message in a Microsoft Exchange Server 2013 environment.

Cause


This issue occurs because the transport rule agent does not fetch Bcc recipients.

Resolution


To resolve this issue, install the following cumulative update: 
2892464 Description of Cumulative Update 3 for Exchange Server 2013

Status


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information


For more information about incident reports, go to the following Microsoft website: