ADSL connection fails to connect with error 651

Van toepassing: Windows 8.1Windows 8.1 EnterpriseWindows 8.1 Pro

Symptoms


On a Windows 8.1 system, the initial attempt to connect to the Internet via ADSL (Asynchronous Digital Subscriber Line) may fail with the following error:

Error connecting to <ADSL name>
Error 651: The modem (or other connecting device) has reported an error.

This problem may occur after a reboot, or after a resume from sleep/hibernate.

Cause


This issue is currently being investigated by Microsoft.

Resolution


You can work around this issue by attempting the connection a second time. In some scenarios, you may have to reboot and reconnect in order to work around this issue.