October 13, 2015, update for Outlook 2016 (KB2910976)

Applies to: Outlook 2016

This article describes update KB2910976 for Microsoft Outlook 2016 that was released on October 13, 2015. This update has a prerequisite.

Be aware that the update in Download Center applies to Microsoft Installer (.msi)-based edition of Office 2016. It doesn't apply to the Office 2016 Click-to-Run editions such as Microsoft Office 365 Home. (How to determine?)

Improvements and fixes

Fixes the following issues:
  • Outlook module navigation buttons aren't displayed in touch mode in Outlook 2016 in high contrast themes.
  • When you start Outlook 2016 that has configured multiple Exchange accounts, Outlook 2016 may crash shortly.
  • When you create a folder in the Inbox folder in Outlook 2016, the folder isn't replicated to the server, and it's only displayed locally.
  • Email message in the search result isn't displayed in the reading pane if the Use Classic Indented view option is selected in Outlook 2016. This issue only affects accounts that are hosted by Office 365 or Exchange of version 15.1 or later versions.
  • Outlook 2016 requests Out of Office information from Exchange servers in Outlook 2016 if network and server processing delays.
  • Migrates the weather service from being provided by the Office RLID service to the Office configuration service for Office 2016 applications.

Update information

Restart information

You may have to restart the computer after you install this update.


To apply this update, you must have Microsoft Outlook 2016 installed.

More Information

To determine whether your Office installation is Click-to-Run or MSI-based, follow these steps:
  1. Open an Office 2016 application.
  2. On the File menu, select Account.
  3. For Office 2016 Click-to-Run installations, an Update Options item is displayed. For MSI-based installations, the Update Options item isn't displayed.
Office 2016 Click-to-Run installationMSI-based Office 2016
The screenshot for Word click to run The screenshot for Word MSI


See the information about the standard terminology that's used to describe Microsoft software updates . The Office System TechCenter contains the latest administrative updates and strategic deployment resources for all versions of Office.