Internet Explorer tab freezes when it makes a COM call to a suspended tab

Applies to: Windows 8.1Windows 8.1 ProWindows 8.1 Enterprise More

Symptoms


Consider the following scenario:
  • You open two web pages in two Internet Explorer tabs on a Windows RT 8.1, Windows 8.1, or Windows Server 2012 R2-based computer.
  • You wait for several minutes so that one of the tabs is suspended.
  • The active tab makes a COM call to the suspended tab. For example, a COM call is made when you click a button on the tab.
In this scenario, the active tab appears frozen.

Note This update supports the tabs that are running as App Containers or the tabs that are running at Low or Medium integrity levels.

Resolution


Update information

To resolve this issue, install update rollup 2911106. For more information about how to obtain this update rollup package, click the following article number to go to the article in the Microsoft Knowledge Base:
2911106 Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 update rollup: January 2014

Status


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information


For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates