Consider the following scenario:
- You use Windows Internet Explorer 9 on a Windows 7-based computer.
- You try to disable the Remember my credentials check box. To do this, you set the DWORD type of the DisablePasswordCaching registry key to 00000001 in the following path:HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings
- You access a webpage that asks for your credentials.
This issue occurs because an API that is related to the dialog box does not work correctly in Internet Explorer 9 in Windows 7.
Update informationTo resolve this issue, install the most recent cumulative security update for Internet Explorer. To do this, go to Microsoft Update.
For technical information about the most recent cumulative security update for Internet Explorer, go to the following Microsoft website:Note This update was first included in security update 2898785.
For more information about security update 2898785, click the following article number to view the article in the Microsoft Knowledge Base:
2898785 MS13-097: Cumulative security update for Internet Explorer: December 10, 2013
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.