Black screen when you log on after you upgrade to Windows 8.1

Platí pro: Windows 8.1Windows 8.1 ProWindows 8.1 Enterprise

Resolution


This issue may occur if one or both of the following programs are installed:
  • StartIsBack
  • Lucid Virtu MVP
To resolve this issue, uninstall these programs. To do this, follow these steps:
  1. Log on to Windows 8.1, and then wait until the black screen appears.
  2. Press Ctrl + Alt + Del. The following menu appears:

    a screen shot for the step 1

  3. Click Task Manager, and then click More details.

    A screen shot for the step 2
  4. On File menu, click Run new task, type appwiz.cpl in the Create new task dialog box, and then click OK.

    A screen shot for the step 3
  5. In Programs and Features, locate the StartIsBack or Lucid Virtu MVP program in the Uninstall or change a program list, and then uninstall the program.

    A screen shot for the step 4
  6. Return to Task Manager.
  7. On File menu, click Run new task, type shutdown /r in the Create new task dialog box, and then click OK to restart the computer.

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