Consider the following scenario:
- You have a computer that is running Windows 8 or Windows Server 2012.
- You upgrade the computer to Windows 8.1 or Windows Server 2012 R2.
- As part of the upgrade process, the Sysprep.exe process is run to generalize the system.
- The system restarts after the process.
STOP: 0x000000D1 (parameter1, parameter2, parameter3, parameter4)Notes
- The Stop error 0x0000009F describes a DRIVER_IRQL_NOT_LESS_OR_EQUAL issue.
- The parameters in this Stop error message vary, depending on the configuration of the computer.
- Not all "0x000000D1" Stop errors are caused by this issue.
This issue occurs because of an access violation on the athwnx.sys file.
How to obtain this updateThis update is automatically applied during the upgrade using Dynamic Update. Therefore, you must connect your computer to the Internet during the installation.
PrerequisitesTo apply this update, you must be running Windows 8.1 or Windows Server 2012 R2.
Registry informationTo apply this update, you do not have to make any changes to the registry.
Restart requirementYou must restart the computer after you apply this update.
Update replacement informationThis update does not replace a previously released update.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Article ID: 2920540 - Last Review: Apr 29, 2014 - Revision: 1
Windows 8.1 Enterprise, Windows 8.1, Windows 8.1 Pro, Windows Server 2012 R2 Datacenter, Windows Server 2012 R2 Essentials, Windows Server 2012 R2 Foundation, Windows Server 2012 R2 Standard