Compatibility update for the web, store, and media upgrade experience is available for Windows 8.1 and Windows Server 2012 R2: March 2014

Applies to: Windows 8.1Windows 8.1 EnterpriseWindows 8.1 Pro

Introduction


A compatibility update for the web and media upgrade experience is available. This update improves the web, store, and media upgrade experience when you upgrade to the latest version of Windows 8.1 or Windows Server 2012 R2. Additionally, this update offers the latest compatibility status of the applications, devices, and drivers that are already installed on your computer.

More Information


Update information

How to obtain this update

This compatibility update is offered when you upgrade to the release version of Windows 8.1 or Windows Server 2012 R2.

Upgrade actions

This compatibility update may trigger several actions when you upgrade to the latest version of Windows 8.1 or Windows Server 2012 R2. The following are the most common actions that may be triggered:
  • Upgrade block

    Puts an upgrade block on an application that may cause the upgrade to Windows 8.1 or to Windows Server 2012 R2 to fail. Windows 8.1 and Windows Server 2012 R2 puts an upgrade block on a third-party application only if the manufacturer is notified. The user must uninstall the application to continue with the upgrade.
  • Hard block

    When a hard block is put on an incompatible application, you cannot run the application after you upgrade. Windows 8.1 and Windows Server 2012 R2 puts a hard block on a third-party application only if the manufacturer is notified. Improves the user experience by warning the end-user and providing a "more information" URL about the product.
  • Soft block

    A soft block notifies you when a primary function of an application may not work or may cause application instability. Improves the user experience by warning the end-user and providing a "more information" URL about the product.
  • Driver block

    May block an existing driver on your computer when you upgrade to Windows 8.1 or to Windows Server 2012 R2. If this occurs, a driver for Windows 8.1 or Windows Server 2012 R2 is installed.
  • Block upgrade, can reinstall

    May block the upgrade to Windows 8.1 or Windows Server 2012 R2. To continue the upgrade, you must uninstall the application or driver. After Windows 8.1 or Windows Server 2012 R2 is installed, the application or driver can be reinstalled, and may then function correctly.
  • Reinstall after upgrade

    Allows the upgrade to the release version of Windows 8.1 or Windows Server 2012 R2 to complete successfully. However, you can reinstall the application or device after the upgrade.
  • Migration block

    This action blocks an incompatible application from being migrated either completely or partly during the upgrade from Windows 8 to Windows 8.1 so that the upgrade completes successfully.

Changes in upgrade behavior when you install the update

Applications or devices may experience a change in behavior after this compatibility update is installed.

The following table lists the applications and devices that may be dynamically migrated when you update. This table also describes the behavior of these applications and devices after this compatibility update is installed.

Applications or devicesVersionBehavior after you install the update
True Image6Blocks upgrade when this application is installed to prevent possible data loss. The application must be uninstalled before you upgrade to Windows 8.1.
BufferZone4.04.185Blocks upgrade when this application is installed to prevent possible data loss. The application must be uninstalled before you upgrade to Windows 8.1.
Returnil Virtual System 2010 Home Free Edition2010Blocks upgrade when this application is installed to prevent possible data loss. The application must be uninstalled before you upgrade to Windows 8.1.
DigitalPersona Pro Workgroup Ultimate SaaS5.11Blocks upgrade when this application is installed to prevent possible data loss. The application must be uninstalled before you upgrade to Windows 8.1.
SuperNova Access Suite13.54Blocks upgrade when this application is installed to prevent possible data loss. The application must be uninstalled before you upgrade to Windows 8.1.
Ad-Aware Free Antivirus+11.1.5354.0Blocks upgrade when this application is installed to prevent possible data loss. The application must be uninstalled before you upgrade to Windows 8.1.
Norton Internet Security21.1.0.18Blocks upgrade when this application is installed to prevent possible data loss. The application must be uninstalled before you upgrade to Windows 8.1.
Avast Endpoint Protection Suite Plus8.16Improves user experience by fixing issues.
Edius6.02Blocks upgrade when this application is installed to prevent possible data loss. The application must be uninstalled before you upgrade to Windows 8.1.
HP ProtectTools Security Manager4.10.17.1Blocks upgrade when this application is installed to prevent possible data loss. The application must be uninstalled before you upgrade to Windows 8.1.
Spyware Terminator 20123.0.0.82Blocks upgrade when this application is installed to prevent possible data loss. The application must be uninstalled before you upgrade to Windows 8.1.

Update replacement information

This update replaces the following update:
2914220 Compatibility update for the web, store, and media upgrade experience is available for Windows 8.1 and Windows Server 2012 R2: January 2014

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates