When you try to sync your Microsoft account (such as your Hotmail or Outlook.com account) on Windows Phone 8, you receive error code 80C805E2 and a "We're having a problem syncing your information" error message:
We're having a problem syncing your information. Try again later.
Error code: 80C805E2
You may get this error if:
- You bulk deleted items, such as text message threads.
- You deleted or moved many email items over a period of time.
To resolve the error, try the following solutions in order. After each solution, try to sync your phone. If you still get the error, move on to the next solution.
Article ID: 2933402 - Last Review: Apr 17, 2015 - Revision: 1
Windows Phone 8 for Consumers