Guided walkthroughs and wizards for Exchange, Lync, SharePoint, and Office 365

Applies to: Exchange Server 2016 Enterprise EditionExchange Server 2016 Standard EditionExchange Server 2013 Enterprise


This article lists the guided walkthroughs and wizards that are available for Microsoft Exchange Server, Lync Server, SharePoint Server, and Office 365 (including Exchange Online, Skype for Business Online (formerly Lync Online), and SharePoint Online). 

A "troubleshooter" guided walkthrough helps you diagnose and resolve issues in your environment. A "how-to" guided walkthrough and wizard contains step-by-step information to help you perform a task, such as setting up a particular aspect of your environment.


Exchange Server

Title URL Version Category
Troubleshoot ActiveSync with Exchange Server

Exchange Server 2010 Troubleshooter
Exchange Server 2010 Datacenter Switchover Exchange Server 2010 How-to
Troubleshoot Public Folder Replication for Exchange Server 2003 Exchange Server 2003 Troubleshooter

Exchange Online

Title URL Category
Mail flow troubleshooter for Office 365 Troubleshooter
Microsoft Support and Recovery Assistant for Office 365 – Troubleshoot Outlook Connectivity and more Troubleshooter
Office 365 mail migration advisor Wizard
Exchange cutover migration assistant Wizard
IMAP mailbox migration assistant Wizard
IMAP Migration Troubleshooter Troubleshooter
Gmail mailbox migration assistant Wizard
Exchange staged migration assistant Wizard
Exchange 2013 hybrid assistant Wizard
Exchange 2010 hybrid assistant Wizard
Office 365 Hybrid Migration Wizard Wizard
Hybrid Migration Troubleshooter Troubleshooter
Hybrid Environment Free/busy Troubleshooter Troubleshooter

Skype for Business Online

SharePoint Online

Title URL Category
OneDrive for Business – Initial Sync Setup Guide How-to
OneDrive for Business Sync App (formerly SkyDrive Pro) – Sync Issues Guide Troubleshooter