0xE2003053 error when applications that use StarForce protection start in Windows 8.1

Applies to: Windows 8.1 EnterpriseWindows 8.1 ProWindows 8.1

Symptoms


When you try to start an application that uses StartForce protection on Windows 8.1, you receive the following error message:
Internal error (error code: 0xE2003053)
Notes
  • This compatibility issue occurs when the application implement StarForce protection that is released before February 2014.
  • The application runs correctly on Windows 8.
For now, we detected the following software or publishers are affected by this issue:
  • Focus Home Interactive (Game of Thrones, Pro Cycling Manager)
  • Le Robert
  • Nathan
  • Bordas
  • Micro Application
  • Editions Retz
  • Ubisoft
  • 1C
  • Codemasters
  • Akella
  • Noviy
  • Nexway
  • SoftLine Internet Trade softline
  • comp4edu
  • Buka
  • Eleco
  • Focus
  • Techland
  • Ed-Contrive
  • Eagle Dynamics
  • DaBriSoft

Resolution


To resolve the issue, install update 2930157. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
2930157 Compatibility update is available for Windows RT 8.1, Windows 8.1 and Windows Server 2012 R2: March 2014