Drive Maps preferences are still displayed in Group Policy RSoP after they are removed or disabled

Applies to: Windows 7 EnterpriseWindows 7 ProfessionalWindows 7 Ultimate More

Symptoms


After a Drive Maps preference (Group Policy Preferences) is removed or disabled, and the client then applies those Group Policy Object (GPO) changes, the Drive Maps settings are still shown in Resultant Set of Policy (RSoP) reporting.

Cause


This problem occurs because RSoP data is considered unchanged until there are new Drive Maps preferences to apply to the clients. Therefore, the previous preferences data is not discarded even if the particular Drive Maps setting was changed.

Resolution


After you apply this update, follow these steps:
  1. Go to the Group Policy Management Console (GPMC) window.
  2. Open the Group Policy Object (GPO) in which your Drive Map setting is located.
  3. Click User Configuration, click Policies, click Administrative Templates, and then click All Settings.
  4. Select and then open Configure Purge RSOP behavior.
  5. Select Enabled, and then set the value to 0x00000001.

Hotfix information

A supported hotfix is available from Microsoft Support. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, go to the following Microsoft website: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must have Service Pack 1 for Windows 7 or Windows Server 2008 R2 installed.



Restart requirement

You don’t have to restart the computer. After you apply the hotfix and perform the steps that are mentioned in the "Resolution" section, the changes will take effect after the next Group Policy update. 

Hotfix replacement information

This hotfix does not replace any previously released hotfix.

Status


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References


Learn about the terminology that Microsoft uses to describe software updates.