Error when you use the Lync Licensing Tool to activate a Lync Room System console

Applies to: Skype for Business OnlineSkype Room SystemsLync Server 2013


When you use the Microsoft Lync Licensing Tool to activate a Lync Room System console, you receive the following error message:
Microsoft Office Activation Wizard

This copy of Microsoft Office is designed for corporate and institutional customers. Connect your computer to your corporate network to complete activation. Your system administrator can help.

Learn more about how to activate this Office product

If this software was not purchased for corporate or institutional use, it may be counterfeit. Using counterfeit software exposes your computer and data to increased security risks, including viruses.

Change Product Key and Close


To resolve this issue, contact your OEM for support if you don't have a Multiple Activation Key (MAK).

For more information about how to use the Multiple Activation Key technology, go to the following Microsoft TechNet website:

To view the Lync Room System hardware solutions catalog and the vendor support contact information, go to the following websites:


This issue occurs because the Lync Room System console requires a volume license MAK to be activated.

For more information about the Lync Room System, go to the following Microsoft TechNet website:

Note If you already have Key Management Services (KMS) deployed in your environment, you most likely won't encounter this issue.

Still need help? Go to Microsoft Community.