Rotation does not work on a Windows 8.1 or Windows Server 2012 R2-based computer

Applies to: Windows 8.1 EnterpriseWindows 8.1 ProWindows 8.1 More

This article describes an issue when you change the rotation in Windows RT 8.1, Windows 8.1, or Windows Server 2012 R2. This issue occurs because the computer quickly resumes and then returns to sleep mode. Therefore, you cannot change the rotation unless you manually specify an orientation change in Control Panel.

Resolution


To resolve this issue,install update rollup 2962409. For more information about how to obtain this update rollup package, click the following article number to view the article in the Microsoft Knowledge Base:
2962409 Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 update rollup: June 2014

Status


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information


For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates.