You cannot sync contacts or tasks in Microsoft CRM client for Outlook in an Exchange Server 2013 environment

Applies to: Exchange Server 2013 EnterpriseExchange Server 2013 Standard Edition

Symptoms


Microsoft Dynamics CRM uses Exchange Web Services (EWS) to synchronize items between your application and the Exchange server. When the EWS Managed API tries to convert a property that is of type PT_BINARY, if the property's value is null, an exception occurs.

Resolution


To resolve this issue, install the following update:
2936880 Cumulative Update 5 for Exchange Server 2013

Status


Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the "Applies to" section.