Active Directory discovery creates computer names that use the domain NetBIOS name in System Center 2012 R2 Configuration Manager

Applies to: Microsoft System Center 2012 R2 Configuration Manager

Symptoms


Consider the following scenario:
  • You run a computer that is a member of a domain (such as Domain A).
  • The first common name (CN) of the domain fully qualified domain name (FQDN) is different from the domain NetBIOS name.
  • The computer is a member of a group in a different domain (such as Domain B).
  • Active Directory discovery is run in Domain B in Microsoft System Center 2012 R2 Configuration Manager. In this case, the computer that is a member of Domain A is a foreign security principal.

In this scenario, the computer that is a member of Domain A and all other computers in Domain A are discovered incorrectly as using the NetBIOS name of the first CN of the FQDN of Domain A.

Resolution


Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, go to the following Microsoft website: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must have Cumulative Update 1  for System Center 2012 R2 Configuration Manager installed.

Restart information

You do not have to restart the computer after you apply this hotfix.

Note We recommend that you close Configuration Manager Administration Console before you install this hotfix package.

Hotfix replacement information

This hotfix does not replace any previously released hotfix.

Status


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References


Learn about the terminology that Microsoft uses to describe software updates.