FIX: SSRS 2012 or SSRS 2014 fails with IsolatedStorageException when subscriptions exported to Excel worksheets are larger than 10 MB


Symptoms


Microsoft SQL Server 2012 Reporting Services (SSRS 2012) or SQL Server 2014 Reporting Services (SSRS 2014) may fail with the following IsolatedStorageException exception when the subscriptions that are exported to Excel worksheets are larger than 10 megabytes (MB).
System.IO.IsolatedStorage.IsolatedStorageException: Unable to determine the identity of domain.

Resolution


The issue was first fixed in the following cumulative update of SQL Server.

Cumulative Update 3 for SQL Server 2014

Service pack information for SQL Server 2012

To resolve this problem, obtain the latest service pack for Microsoft SQL Server 2012. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
2755533 How to obtain the latest service pack for SQL Server 2012

Status


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.