You cannot stop the cluster service on a Windows Server 2012 R2-based failover cluster

Applies to: Windows Server 2012 R2 DatacenterWindows Server 2012 R2 EssentialsWindows Server 2012 R2 Foundation

Symptoms


Consider the following scenario:

  • You create a three-node Windows Server 2012 R2-based failover cluster, and you enable the file share witness quorum mode.
  • You set the NodeWeight value to 0 on the second node, and then you move all cluster groups to this node.
  • You disconnect the file share witness from the cluster.
  • You try to stop the cluster service in System Center Operations Manager.
In this scenario, the cluster group is in a failed state on the second node, and you cannot stop the failover cluster service (the Clussvc.exe process).

Resolution


To resolve this issue, install update rollup 2962409. For more information about how to obtain this update rollup package, click the following article number to view the article in the Microsoft Knowledge Base:

2962409  Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 update rollup: June 2014

Status


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information


For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates