Consider the following scenario:
- You install a printer on a computer (computer A), and then you share the printer.
- You select the Always install the best software from Windows Update option button on another computer (computer B) that is running Windows 8.1, Windows RT 8.1, or Window Server 2012 R2.
Note The option button is located in the Device Installation Settings dialog box under the Hardware tab of the System Properties dialog box. This option enables automatic searching of Windows Update for device drivers.
- You connect computer B to the shared printer.
To resolve this issue, install update rollup 2962409. For more information about how to obtain this update rollup package, click the following article number to view the article in the Microsoft Knowledge Base:
2962409 Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 update rollup: June 2014
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about the Always install the best software from Windows Update option, go to the following Microsoft website:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Article ID: 2964951 - Last Review: Jun 10, 2014 - Revision: 1