Assume that you put the computer into sleep mode by using the power button on the start screen or the charms. When you try to wake up the computer from sleep mode, the computer crashes in the Basic Input Output System (BIOS) and begins a fresh restart.
How to obtain this update
Windows UpdateThis update is available from Windows Update.
Microsoft Download CenterThe following files are available for download from the Microsoft Download Center:
For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
|All supported x86-based versions of Windows 8.1||Download the package now.|
|All supported x64-based versions of Windows 8.1||Download the package now.|
|All supported x64-based versions of Windows Server 2012 R2||Download the package now.|
119591 How to obtain Microsoft support files from online servicesMicrosoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.
PrerequisitesTo apply this update, you must be running Windows 8.1 or Windows Server 2012 R2.
Registry informationTo apply this update, you do not have to make any changes to the registry.
Restart requirementYou have to restart the computer after you apply this update.
Update replacement informationThis update does not replace a previously released update.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Article ID: 2965065 - Last Review: May 13, 2014 - Revision: 1
Windows 8.1 Enterprise, Windows 8.1 Pro, Windows 8.1, Windows Server 2012 R2 Datacenter, Windows Server 2012 R2 Essentials, Windows Server 2012 R2 Foundation, Windows Server 2012 R2 Standard