Additionally, users may see the following entry or entries in the logs if the issue occurred on an iOS device:
2014-04-23 15:18:31.230 Lync[247:6975000] INFO TRANSPORT CHttpRequestProcessor.cpp/201:Request UcwaAutoDiscoveryRequest resulted in E_SslError (E2-2-2). The retry counter is: 0
2014-04-23 15:18:31.230 Lync[247:6975000] INFO TRANSPORT CHttpRequestProcessor.cpp/266:Sending event to main thread for request(0x13dede8)
2014-04-23 15:18:31.230 Lync[247:3b2ae18c] INFO APPLICATION CTransportRequestRetrialQueue.cpp/822:Req. completed, Stopping timer.
2014-04-23 15:18:31.230 Lync[247:3b2ae18c] ERROR APPLICATION CUcwaAutoDiscoveryGetUserUrlOperation.cpp/325:Request failed. Error - E_SslError (E2-2-2)
2014-04-23 15:18:31.351 Lync[247:3b2ae18c] INFO UI CMUIUtil.mm/409:Mapping error code = 0x22020002, context = , type = 201
2014-04-23 15:18:31.351 Lync[247:3b2ae18c] INFO UI CMUIUtil.mm/1722:Mapped error message is 'We can’t verify the certificate from the server. Please contact your support team.
For more information, go to the following Apple website:
Apple Enterprise Support for help with managing your iOS devices.
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.
Article ID: 2965499 - Last Review: Jun 12, 2015 - Revision: 1