Additionally, users may see the following entry or entries in the logs if the issue occurred on an iOS device:
2014-04-23 15:18:31.230 Lync[247:6975000] INFO TRANSPORT CHttpRequestProcessor.cpp/201:Request UcwaAutoDiscoveryRequest resulted in E_SslError (E2-2-2). The retry counter is: 0
2014-04-23 15:18:31.230 Lync[247:6975000] INFO TRANSPORT CHttpRequestProcessor.cpp/266:Sending event to main thread for request(0x13dede8)
2014-04-23 15:18:31.230 Lync[247:3b2ae18c] INFO APPLICATION CTransportRequestRetrialQueue.cpp/822:Req. completed, Stopping timer.
2014-04-23 15:18:31.230 Lync[247:3b2ae18c] ERROR APPLICATION CUcwaAutoDiscoveryGetUserUrlOperation.cpp/325:Request failed. Error - E_SslError (E2-2-2)
2014-04-23 15:18:31.351 Lync[247:3b2ae18c] INFO UI CMUIUtil.mm/409:Mapping error code = 0x22020002, context = , type = 201
2014-04-23 15:18:31.351 Lync[247:3b2ae18c] INFO UI CMUIUtil.mm/1722:Mapped error message is 'We can’t verify the certificate from the server. Please contact your support team.
For more information, go to the following Apple website:
Apple Enterprise Support for help with managing your iOS devices.
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.