"0x00000027" Stop error when you access an NFS share by using a UNC path in Windows 8 or Windows Server 2012

Vzťahuje sa na: Windows 8 EnterpriseWindows 8 ProWindows 8

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Symptoms


Consider the following scenario:

  • You have a Network File System (NFS) share configured on a Windows or a non-Windows-based computer. 
  • You have a NFS client that is running on a Windows 8 or Windows Server 2012-based computer.
  • You try to access an NFS share from the client computer by using a Universal Naming Convention (UNC) path that resembles the following:
\\ServerName\ShareName
In this scenario, you receive a Stop error message that resembles the following:

STOP: 0x00000027 ( parameter1, parameter2, parameter3, parameter4 )

Notes

  • This Stop error indicates a RDR_FILE_SYSTEM issue.
  • The parameters in this Stop error message vary, depending on the configuration of the computer. 
  • Not all "0x00000027" Stop errors are caused by this issue.

Resolution


To resolve this issue, install update rollup 2967916, or install the hotfix that is described in this article. 

Update information

For more information about how to obtain this update rollup package, click the following article number to view the article in the Microsoft Knowledge Base:

2967916  July 2014 update rollup for Windows RT, Windows 8, and Windows Server 2012

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website: Note The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

There are no prerequisites for installing this hotfix.

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

Status


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information


For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates.

Additional file information

Additional file information for Windows 8 and for Windows Server 2012

Additional files for all supported x86-based versions of Windows 8
File propertyValue
File nameX86_3829021efd4c8c0872e9f2739eef0b38_31bf3856ad364e35_6.2.9200.21035_none_f208b1e6f37acb90.manifest
File versionNot applicable
File size702
Date (UTC)05-May-2014
Time (UTC)07:39
File nameX86_4ef5fc62deb4c69c20bcc12a77d79338_31bf3856ad364e35_6.2.9200.16913_none_fdc2ae81bc514e55.manifest
File versionNot applicable
File size702
Date (UTC)05-May-2014
Time (UTC)07:39
File nameX86_microsoft-windows-nfs-clientcore_31bf3856ad364e35_6.2.9200.16913_none_a9d8432413c2ece1.manifest
File versionNot applicable
File size28,372
Date (UTC)05-May-2014
Time (UTC)07:39
File nameX86_microsoft-windows-nfs-clientcore_31bf3856ad364e35_6.2.9200.21035_none_aa4e16e72cef2d56.manifest
File versionNot applicable
File size28,372
Date (UTC)05-May-2014
Time (UTC)07:39
Additional files for all supported x64-based versions of Windows 8 and of Windows Server 2012
File propertyValue
File nameAmd64_1bcebab9dd8d91c427a35ede5a1f9ec2_31bf3856ad364e35_6.2.9200.16913_none_f858e3d1822fa892.manifest
File versionNot applicable
File size706
Date (UTC)05-May-2014
Time (UTC)07:53
File nameAmd64_7617c9be752997b4d687268be91072ef_31bf3856ad364e35_6.2.9200.21035_none_4f78633d67e87ed0.manifest
File versionNot applicable
File size706
Date (UTC)05-May-2014
Time (UTC)07:53
File nameAmd64_microsoft-windows-nfs-clientcore_31bf3856ad364e35_6.2.9200.16913_none_05f6dea7cc205e17.manifest
File versionNot applicable
File size28,376
Date (UTC)05-May-2014
Time (UTC)07:53
File nameAmd64_microsoft-windows-nfs-clientcore_31bf3856ad364e35_6.2.9200.21035_none_066cb26ae54c9e8c.manifest
File versionNot applicable
File size28,376
Date (UTC)05-May-2014
Time (UTC)07:53