Resolution for "You are signed in as a user for whom <Your Company Name> is the home directory"Make sure that your directory has no home users, and then delete the directory. The user who deletes this directory must be a guest user, must be homed in another directory, and must be a global admin of the directory that is being deleted.
For example, your directory has the domains contoso.onmicrosoft.com and contoso.com. There must be no users who have these domains in your directory. The guest user may be a Microsoft account or may be homed from another directory such as fabrikam.onmicrosoft.com.
To learn more about how to add a guest user, go to the following Azure website:
- A user who has an existing Microsoft account
- A user in another Azure AD directory
Resolution for "Delete all users except yourself"Do what the message tells you to do. That is, delete all users except yourself.
Resolution for "Directory has one or more subscriptions to Microsoft Online Services."Do you have one of the following subscriptions?
- Office 365
- Microsoft Azure Information Protection (previously known as Microsoft Azure Rights Management)
- Azure Active Directory Premium
- Microsoft Enterprise Mobility + Security
- Azure Active Directory Basic
Resolution for "Directory has one or more Azure subscriptions"If you have an Azure subscription, make sure that your Azure subscription is not linked to another directory. To do this, follow these steps:
- In the navigation pane, click Settings, and then click Subscriptions.
- Notice the following information:
- Account administrator
- If the directory that you are trying to delete is listed under any of the subscriptions, the account administrator has to sign in and change the directory that is associated with the subscription. To do this, the account administrator should follow these steps:
- On this screen, click Edit Directory.
- In the Edit Directory window, select the Directory list, and then change the directory.
Note If no other directory is available as an option, the account administrator must be a global admin of another directory or must create a new directory.
Resolution for "Directory has one or more applications."To learn how to remove applications from your directory, go to the following Microsoft website:
You may also have to remove additional service principals. Use Azure Active Directory Module for Windows PowerShell to remove all service principals. To do this, follow these steps:
- Open Azure Active Directory Module for Windows PowerShell.
- Connect to the Microsoft Online Service.
- Run the following command:Get-MsolServicePrincipal | Remove-MsolServicePrincipal
The error that you receive may resemble the following:
Resolution for "Directory has one or more Multi-Factor Authentication providers."Remove Azure multi-factor authentication providers for your directory. For information about how do this, go to the following Microsoft website:
Resolution for "Directory is a 'Partner' directory"Contact Microsoft Partner Support at https://mspartner.microsoft.com/en/us/Pages/Support/get-support.aspx.
Resolution for "Directory contains one or more applications that were added by a user or administrator"To fix this issue, follow the steps in "Cannot delete" error when you try to delete a B2C directory in Azure AD .
Article ID: 2967860 - Last Review: Oct 6, 2016 - Revision: 1