Client computer connects to an incorrect entry point when you start a Windows 8 or Windows Server 2012-based computer

Applies to: Windows Server 2012 DatacenterWindows Server 2012 DatacenterWindows Server 2012 Standard

Symptoms


Consider the following scenario:

  • You have servers that are running Windows Server 2012 in an environment that has the Direct Access (DA) feature set up.
  • You deploy the Global Server Load Balancing (GSLB) in the DA environment.
  • You have at least two entry points in the DA environment.
  • You start the computer, and you do not immediately log on.
In this scenario, the client computer keeps cycling through the entry points, and it selects the entry point that is currently being tried when a user finally logs on, regardless of whether this is the best entry point or not.

Resolution


Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website: Note The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

There are no prerequisites for installing this hotfix.

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

Status


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information


For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates.

Additional file information

Additional file information for Windows 8 and for Windows Server 2012

Additional files for all supported x86-based versions of Windows 8
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Date (UTC)01-Jul-2014
Time (UTC)22:53
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File nameX86_de61708d0110e90ad8fad6b95ea5ae17_31bf3856ad364e35_6.2.9200.21162_none_b9bbe5e04162d378.manifest
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File size716
Date (UTC)01-Jul-2014
Time (UTC)22:53
PlatformNot applicable
File nameX86_microsoft-windows-i..oexistencemigration_31bf3856ad364e35_6.2.9200.17045_none_0eba42334d9ffc26.manifest
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File size243,720
Date (UTC)01-Jul-2014
Time (UTC)22:53
PlatformNot applicable
File nameX86_microsoft-windows-i..oexistencemigration_31bf3856ad364e35_6.2.9200.21162_none_0f2b3e4866d087cd.manifest
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File size243,720
Date (UTC)01-Jul-2014
Time (UTC)22:53
PlatformNot applicable
Additional files for all supported x64-based versions of Windows 8 and of Windows Server 2012
File propertyValue
File nameAmd64_025fd48b7e92de6cb05d4e52f2e07f2e_31bf3856ad364e35_6.2.9200.17045_none_f47e8fc49e2c8d23.manifest
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File size1,082
Date (UTC)01-Jul-2014
Time (UTC)22:54
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File nameAmd64_1aa26463572d3ad9ccfdfb4672130772_31bf3856ad364e35_6.2.9200.21162_none_2696332127082e76.manifest
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File size1,082
Date (UTC)01-Jul-2014
Time (UTC)22:54
PlatformNot applicable
File nameAmd64_2131d956c4cdf0871bf2bd27b55be796_31bf3856ad364e35_6.2.9200.17045_none_1b0a14896404ca6a.manifest
File versionNot applicable
File size720
Date (UTC)01-Jul-2014
Time (UTC)22:54
PlatformNot applicable
File nameAmd64_57828fb8fc18b29fa419c173a88b85fc_31bf3856ad364e35_6.2.9200.21162_none_69d91a80190dc4b1.manifest
File versionNot applicable
File size720
Date (UTC)01-Jul-2014
Time (UTC)22:54
PlatformNot applicable
File nameAmd64_f84e314c0032d60855cb9e8f48f412c7_31bf3856ad364e35_6.2.9200.21162_none_5ae9a154529391c3.manifest
File versionNot applicable
File size720
Date (UTC)01-Jul-2014
Time (UTC)22:54
PlatformNot applicable
File nameAmd64_fa93189d7618e356bee6066a8b16060a_31bf3856ad364e35_6.2.9200.17045_none_cdc979e9cb6851c4.manifest
File versionNot applicable
File size720
Date (UTC)01-Jul-2014
Time (UTC)22:54
PlatformNot applicable
File nameAmd64_microsoft-windows-i..oexistencemigration_31bf3856ad364e35_6.2.9200.17045_none_6ad8ddb705fd6d5c.manifest
File versionNot applicable
File size243,726
Date (UTC)01-Jul-2014
Time (UTC)22:55
PlatformNot applicable
File nameAmd64_microsoft-windows-i..oexistencemigration_31bf3856ad364e35_6.2.9200.21162_none_6b49d9cc1f2df903.manifest
File versionNot applicable
File size243,726
Date (UTC)01-Jul-2014
Time (UTC)22:55
PlatformNot applicable
File nameWow64_microsoft-windows-i..oexistencemigration_31bf3856ad364e35_6.2.9200.17045_none_752d88093a5e2f57.manifest
File versionNot applicable
File size226,452
Date (UTC)01-Jul-2014
Time (UTC)22:55
PlatformNot applicable
File nameWow64_microsoft-windows-i..oexistencemigration_31bf3856ad364e35_6.2.9200.21162_none_759e841e538ebafe.manifest
File versionNot applicable
File size226,452
Date (UTC)01-Jul-2014
Time (UTC)22:55
PlatformNot applicable